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Offshore Service Outsourcing - Specific Scope of Duty-free Service Outsourcing Business
1. Information Technology Outsourcing (ITO)
(1) Software development and outsourcing
| Category |
Scope |
| Software R & D and development services |
software development for finance, government, education, manufacturing, retail, services, energy, logistics, transportation, media, telecommunications, utilities and health departments and enterprise users, as the operating / production / supply chain / customer relationship / human resources and financial management, computer-aided design/engineering services, including custom software development, embedded software, packaged software development, system software development, software testing. |
| Software and Technology Services |
Software consulting, maintenance, training, testing and other technical services |
(2) Information Technology R & D outsourcing
| Category |
Scope |
| integrated circuits and electronic circuit design |
Integrated circuit and electronic circuit design and related technical support services |
| Test platform |
as software, integrated circuits and electronic circuits to provide test development and application platform. |
(3) Outsourcing of information systems operation and maintenance
| Category |
Scope |
| Information systems operations and maintenance services |
Customer internal information system integration, network management, desktop management and maintenance services; information systems applications such as information engineering, geographic information systems, remote maintenance. |
| basic information technology services |
integration of basic information technology management platform, IT infrastructure management, data centers, hosting centers, security services, communication services and other basic information technology services. |
2. Technical Business Process Outsourcing Services (BPO)
| Category |
Scope |
| Business Process Design Services |
To provide internal management, business operation and other process design services for client enterprises. |
| Internal Management Services |
To provide client enterprises with background management, human resources management, finance, audit and tax management, financial payment services, medical data and other internal management of business data analysis, data mining, data management, data use services; undertake professional data processing, analysis and integration services. |
| Business Operations Services |
Provide client enterprises with technology research and development services, and application customer analysis, database management and other services for business, sales, product after-sales service, including financial services, government and education business, manufacturing and life sciences, retail and wholesale and transportation business, health care business, communications and public utilities services, call center, e-commerce platforms. |
| Supply Chain Management Services |
Provide procurement, logistics of the overall program design and database services. |
3. Technical Knowledge Process Outsourcing (KPO)
Scope: intellectual property research, medicine and biotechnology research and development and testing, product research and development, industrial design, analytics and data mining, animation and gaming design and development, courseware development, engineering design and other fields.
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